OFFICE HOURS & APPOINTMENT FEES

Hours

Tuesday-Friday- 9:00 AM-4:00 PM

*Earlier weekday hours and Saturday morning hours may be available upon request on limited basis.

Payment Methods

All major debit/credit cards, including health savings account debit/credit cards, are accepted. No checks are accepted at this time

A credit card will be required to be on-file prior to your first appointment. A credit card is necessary, and will only be charged, for a late cancellation or no show appointment per the appointment cancellation policy.

The credit card you have on file can also be charged upon completion of each session for the balance due. Some clients find this method to be easy since it would not require any time spent during the session for collection of fees.


Angela Blocker is in network with Aetna, Cigna, BlueCross BlueShield & United Healthcare.

What to Ask Your Insurance Provider Before Starting Counseling

You may have in or out-of network benefits you can use, please check your policy carefully and ask the following questions to your insurance provider:

  • Do I have mental health or behavioral health benefits?

  • What is my deductible and has it been met?

  • How many mental health sessions does my insurance plan cover per year?

  • How much does my plan cover for an out-of-network mental health provider?

  • What types of sessions are covered?

  • How do I obtain reimbursement for therapy with an out-of-network provider?

  • What is the coverage amount per therapy session?

  • Is pre-approval required before I seek mental health care, and what are the pre-approval requirements?

Out of Network Coverage

Briargrove Family Counseling Center, PLLC may be considered a provider for your out-of-network coverage for mental health counseling/psychotherapy services. This means that you will pay for your counseling and request a reimbursement from your insurance company. For your reimbursement request, a “Super Bill” will be provided to you upon request. A Super Bill is a special receipt which includes specific information insurance companies require in order to consider requests for reimbursement or requests that your charges be counted toward your deductible. It is important to know that reimbursement is not guaranteed as not all insurance companies will reimburse you, or they may not reimburse you for the full cost of the service(s) provided.

Benefits of Forgoing Insurance and Paying Privately

  • Freedom to Choose Your Therapist – Participating insurance panel therapists apply to participate on that insurance panel, and are accepted per the insurance company’s availability to add new providers to their panel. Insurance companies typically include therapists based on location, price, or therapeutic methodology. This may mean that access to an established list of providers, quality mental health care is limited and you may find your therapist is not a good fit for you.

  • Autonomy over Your Counseling – Insurance companies can set limits on the type of treatment, appointment frequency, or number of sessions you may have. It is not uncommon for your insurance company to demand a review of your mental health records. This means they look over and can question the treatment you are receiving and potentially decide whether or not to continue or discontinue coverage for your sessions.

  • Increased Privacy– At the very least, insurance companies require your name, dates of service, and a formal mental health diagnosis in order to pay for your therapy sessions. You must sign a form called a Release of Information that allows the counselor to communicate this confidential information to your insurance company, even though your counseling is confidential. Sometimes, an insurance company will ask for a pre-authorization for treatment and/or a review of your file. In these cases, even therapy session notes must be provided to the insurance company. This information is maintained as a medical record. Insurance companies could use this information to determine future insurance rates or eligibility, eligibility in the armed forces, driving record, etc. This is particularly important when considering counseling for your child(ren).

  • You are Entitled to a Good Faith Estimate- If you choose to forego insurance, you have a right to know what you will be charged. See Below.

GOOD FAITH ESTIMATE

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurpris

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